Our accessibility and content policies

The Purpose of Our Website

Thank you for visiting our website at www.pufferbelliestoys.com. Our website is provided as a secondary source of information and services such as online shopping intended to complement the in-person services we offer every one of our valued customers. We strive to provide an online experience that is helpful, friendly, and accessible to all our visitors.

Accessibility Access
Pufferbellies is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards. Because we are working with ever changing information and systems, we would appreciate your help and feedback in making our site better. If you find any accessibility barriers within our website, please let us know. We will work to resolve any issues as soon as possible. See our contact information below.

Assistance Options
If you need help in finding or purchasing a particular product or for any other customer assistance, please reach out to us at our contact information listed below.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Pufferbellies's website has been tested and is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the site or content do not fully conform to an accessibility standard. The Pufferbellies website and online store are currently undergoing a full audit for accessibility, and being upgraded as needed for additional accessibility.

We Welcome Your Input
We welcome your feedback on the accessibility of Pufferbellies's website. Please let us know if you encounter accessibility barriers on Pufferbellies's website. Thank you for your support and for helping us make our services as valuable as possible.

Contacting Us

Pufferbellies Toys and Books
15 W. Johnson Street
Staunton, VA 24401

phone or text: 540-886-3516
email: pufferbellies@gmail.com

We strive to respond to feedback within 5 business days.